This solutions article will go over the process of correcting rental billing in FieldVu and SAP ByDesign. 


The FieldVu Rental Billing function is used to bill rental assets. It does this by creating SAP ByDesign service confirmations and invoice requests. The invoice request is turned into an invoice.


If a change needs to be made to the rental billing invoice, the service confirmation must be edited, as the rental billing function does not allow rebilling for an already billed period.


SAP allows only some changes to a service confirmation. It is possible to change the List Price of a line item. But is not possible to change the quantity of a line item. So, changing the list price and the quantity require two different methods.


TABLE OF CONTENTS



Changing the List Price of a Line Item


  1. Open the service confirmation in "Edit" Mode and scroll down to the service and Spare Parts section. 
  2. Find the line item that needs the list price changed and edit the list price field. 



       3. After saving the service confirmation, the list price and document totals will reflect the new values. 



        4. The Invoice request will show the edit amount



If the invoice request has already been invoiced, it will be necessary to cancel the invoice and create a new invoice from the new invoice request.


Changing the Quantity


Changing the quantity on a service confirmation requires rejecting the old line with the wrong quantity and then adding a new line with the correct quantity. 


  1. Open the Service Confirmation in "Edit" mode and then select "View All" -> "Service and Spare Parts". 
  2. Select the line that needs to be edited
  3. Go to the "Reason for Rejection" in the general section of the line item and select "Other" reason from the drop-down. 



        4. Select "Add Row" to add a new line

        5. Enter the part number in the Product field

        6. Edit the Quantity

        7. If necessary, edit the List Price


Always check the List Price for Accuracy.



        8. Continue with other lines that need to be rejected and re-added until all lines are corrected

        9. After all lines have been corrected, select "Release" -> "Without Order Completion". 



        10. The invoice request will be automatically updated with the cancelled lines and the new lines



The Invoice request is ready for invoicing with the corrected quantities.