Previously approved field Tickets and work orders can be unapproved, setting the document status to submitted.
Unapproving field Tickets and work orders does not reverse or cancel the accounting system billing document that was previously created by the approval. It is the responsibility of the user to make the adjustment in the accounting system.
Scenario: A field ticket is approved by the operations manager. After approval, the manager learns that the field ticket needs to be edited or deleted.
1. In the accounting system, reverse or cancel the billing document that was created by the approval
2. In FieldVu Cloud, go to Field Tickets
3. Find the row that has the field ticket to unapprove
4. Select the Unapprove button 
5. In the Unapprove Field Ticket window, enter the Billing Confirmation number and the date of the original approval. Then select START.
6. Type YES in the confirmation field
7. The action is confirmed, and the field ticket is unapproved and is set to Submitted status
This is the same process for unapproving work orders.